Public Safety Dispatcher — Lateral Transfer

The Town of West Hartford; West Hartford (CT); On-site; USD 68,000 - 84,000; Full time

Job summary

The Town of West Hartford is seeking a Public Safety Dispatcher (Lateral Transfer Only) within the Police Department to support 911 and routine calls across Police, Fire and EMS services.

This role requires strong customer service, calm under pressure, and ability to work 8-hour shifts with a 5/2, 4/2 schedule; certification by the Office of Statewide Emergency Telecommunications is expected within one year.

Qualifications

• 18 Years of Age
• High school graduate or an equivalency certificate; and one (1) year of experience operating job related communication equipment.
• Must be certified by the Office of Statewide Emergency Telecommunications within one (1) year from date of employment or as prescribed by law.
• Possess and maintain a valid driver's license and a driving history in accordance with the Town of West Hartford's Safe Driving Record policy.
• Must be a US Citizen.
• No felony conviction, conviction for any Class A or Class B misdemeanor, certain drug convictions or any conviction for domestic violence.

Responsibilities

• 911 and routine calls for Police/Fire/EMS responses, Emergency Medical and Fire Dispatch (EMD & EFD) protocols including pre-arrival instructions, dispatching and radio communications with West Hartford Fire and EMS services, coordinating other town resources, required on-going training, and various electronic and/or paper documentation.

Education

High school diploma or equivalency

1 year experience operating job related communication equipment

Job description

The Town of West Hartford is seeking a Public Safety Dispatcher (Lateral Transfer Only) within the Police Department to support 911 and routine calls across Police, Fire and EMS services.

This role requires strong customer service, calm under pressure, and ability to work 8-hour shifts with a 5/2, 4/2 schedule; certification by the Office of Statewide Emergency Telecommunications is expected within one year.