Public Safety Dispatcher & Incident Support

City of San Antonio; San Antonio (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

City of San Antonio is seeking a dedicated Public Safety Telecommunicator to support 911 operations from Public Safety Headquarters in San Antonio, TX. The role involves answering emergency calls, dispatch duties, and entering incident data into police systems.

Training lasts four weeks; shifts may include days, evenings, overnights, weekends, and holidays. You will testify in court as required and work under mandatory overtime in emergencies.

Qualifications

• High school diploma or GED required.
• Two years of law enforcement-related experience including computer-related work.
• Must pass CJIS background check and obtain TCOLE certifications within specified timelines.

Responsibilities

• Processes and expedites Police Reports.
• Enters offense/incident details into the police reporting system.
• Updates NCIC/TCIC files for property status.
• Performs radio dispatch functions for field officers.
• Answers 911 and non-emergency requests per policy.
• Accesses state/national files for on-line inquiries.
• Creates follow-up reports as required.
• Testifies in court as required.
• Supports other units to meet goals.

Skills

Typing 35 wpm

PC skills

Strong communication

Education

High school diploma or GED

Job description

City of San Antonio is seeking a dedicated Public Safety Telecommunicator to support 911 operations from Public Safety Headquarters in San Antonio, TX. The role involves answering emergency calls, dispatch duties, and entering incident data into police systems.

Training lasts four weeks; shifts may include days, evenings, overnights, weekends, and holidays. You will testify in court as required and work under mandatory overtime in emergencies.