Public Safety Dispatcher I: Emergency Communications Pro

Commonwealth of Massachusetts; New Braintree (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

Commonwealth of Massachusetts is seeking a Public Safety Dispatcher I at the New Braintree facility to manage emergency communications across multiple systems and coordinate dispatch for law enforcement and emergency personnel. The role requires handling critical information, maintaining records, and supporting public safety operations around the clock.

Candidates must have at least one year of related experience and a high school diploma or GED.

Qualifications

• One year of full-time, or equivalent part-time, experience in operating communications systems or in fast-paced environments with multitasking.

Responsibilities

• Receive, review, and transmit emergency and law enforcement communications via radio, teleprocessing, cellular 911, and other networks.
• Coordinate communications for national attack warning systems and emergency management.
• Answer complaints and transmit broadcast orders to coordinate dispatch of law enforcement and emergency personnel.
• Provide information to coordinate activities of law enforcement and emergency responders during major events.
• Maintain records of radio transmissions and operate emergency systems; assist non-English speaking public via language line.

Skills

Multitasking

Communications systems experience

Education

High school diploma or GED

Job description

Commonwealth of Massachusetts is seeking a Public Safety Dispatcher I at the New Braintree facility to manage emergency communications across multiple systems and coordinate dispatch for law enforcement and emergency personnel. The role requires handling critical information, maintaining records, and supporting public safety operations around the clock.

Candidates must have at least one year of related experience and a high school diploma or GED.