Public Safety Dispatcher I - Emergency Communications Pro

Commonwealth of Massachusetts; Middleborough (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

Commonwealth of Massachusetts is seeking a Public Safety Dispatcher I for the Middleboro facility to manage emergency communications and coordinate dispatch operations for law enforcement and public safety agencies.

The role requires handling diverse radio and telecommunication systems, multi-tasking under pressure, and working all shifts, including weekends and holidays, with mandatory overtime as needed.

Qualifications

• At least one year of full-time (or equivalent part-time) experience operating communications systems.
• High school diploma or GED or equivalent credential.
• Must pass a critical skills assessment prior to hire.
• Possession of a valid driver’s license may be required.
• Ability to obtain and maintain related certifications.

Responsibilities

• Receive, review, and transmit emergency and law enforcement communications.
• Coordinate communications for National Attack Warning Systems during emergencies.
• Respond to information requests from law enforcement and public agencies.
• Maintain records of communications and ensure information is disseminated timely.

Skills

Communications systems operation

Education

High school diploma or GED

Job description

Commonwealth of Massachusetts is seeking a Public Safety Dispatcher I for the Middleboro facility to manage emergency communications and coordinate dispatch operations for law enforcement and public safety agencies.

The role requires handling diverse radio and telecommunication systems, multi-tasking under pressure, and working all shifts, including weekends and holidays, with mandatory overtime as needed.