Public Safety Dispatcher I - Safety & Security

The University of Iowa; Iowa City (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

paid vacation

sick leave

health, dental, life and disability 보험

generous employer contributions into退休

Job summary

The University of Iowa Health Care department of Safety and Security is seeking a Public Safety Dispatcher I to provide emergency communications for university safety and surrounding agencies. You will monitor alarms, operate radio/teletype/phone systems, and relay information to officers and departments.

The role requires handling multiple tasks calmly, knowledge of FCC regulations, and effective written and oral communication with the public and staff.

Qualifications

• Any combination of clerical education or experience and/or college or university level course work which is equivalent to two years of full-time employment.
• Knowledge of the geography of the university campus.
• Knowledge of FCC regulations and public safety dispatching procedures.
• Skill in using equipment such as multi-frequency radio, teletype, telephone, TDD and computers.
• Skill in communicating with members of the public and departmental staff both orally and in writing.
• Ability to enter and retrieve data from a computer terminal, PC or other keyboard device.
• Ability to communicate effectively and coherently over law enforcement radio channels while initiating and responding to radio communications
• Ability to perform multiple tasks at one time and to remain calm in stressful situations

Responsibilities

• Operates a multi-line telephone system providing emergency and business information. May be responsible for monitoring 911 phone system.
• Monitors radio traffic from surrounding local and state law enforcement agencies and relays information to patrol units.
• Dispatches duty personnel to requests for assistance or complaints.
• Receives and provides information to visitors, faculty, staff, and students.
• Notifies on-call personnel as required by departmental policy.
• Receives and relays emergency weather and road information to public safety officers and to other university departments and the university administration as required.
• Provides information to institutional public information services or outside news services on incidents and accident information as required.
• Monitors, updates, and relays information regarding building alarms. Operates a computer for the state crime computer network.
• Maintains voice communication tapes and applicable files and manuals for reference at public safety dispatch office.

Skills

Radio operations

Teletype

Telephone

TDD

Computers

Public communication

Data entry

multitasking

Job description

Public Safety Dispatcher I - Safety & Security

The University of Iowa Health Care department of Safety and Security is seeking a Public Safety Dispatcher I to perform under general supervision, provides communications of a public safety nature for university public safety and other departments and also for surrounding law enforcement agencies utilizing multi-frequency radio, teletype, telephone, TDD, and personal contact. Responsible for monitoring university emergency phones and burglar and fire alarm systems.

Responsibilities:

Operates a multi-line telephone system providing emergency and business information. May be responsible for monitoring 911 phone system.

Monitors radio traffic from surrounding local and state law enforcement agencies and relays information to patrol units.

Dispatches duty personnel to requests for assistance or complaints.

Receives and provides information to visitors, faculty, staff, and students.

Notifies on-call personnel as required by departmental policy.

Receives and relays emergency weather and road information to public safety officers and to other university departments and the university administration as required.

Provides information to institutional public information services or outside news services on incidents and accident information as required.

Monitors, updates, and relays information regarding building alarms. Operates a computer for the state crime computer network.

Maintains voice communication tapes and applicable files and manuals for reference at public safety dispatch office.

University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.

Regular salaried position located in Iowa City, Iowa

Fringe benefit package including

• paid vacation
• sick leave
• health, dental, life and disability insurance options
• generous employer contributions into retirement plans

For more information about Why Iowa?, click here

Minimum Eligibility Requirements:

• Any combination of clerical education or experience and/or college or university level course work which is equivalent to two years of full-time employment.

Knowledge of the geography of the university campus.

Knowledge of FCC regulations and public safety dispatching procedures.

Skill in using equipment such as multi-frequency radio, teletype, telephone, TDD and computers.

Skill in communicating with members of the public and departmental staff both orally and in writing.

Ability to enter and retrieve data from a computer terminal, PC or other keyboard device.

Ability to communicate effectively and coherently over law enforcement radio channels while initiating and responding to radio communications

• Ability to perform multiple tasks at one time and to remain calm in stressful situations

Additional Information

• Classification Title: Public Safety Dispatcher I
• Appointment Type: Merit
• Schedule: Full-time
• Work Modality Options: On Campus

Equal opportunity employer

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, [phone] or [e-mail] . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543 .