Public Safety Dispatcher: Fast-Paced Emergency Calls

Regional 911 Intake Solutions; Crater (WA); On-site; USD 42,000 - 68,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators for Crater Lake, OR. These roles support the flow of information between the public and emergency responders, handling call taking, dispatch duties, and important decision-making during critical events.

Responsibilities include processing requests, verifying locations, classifying and prioritizing incidents, operating CAD and radio systems, coordinating resources, and maintaining records while adhering to

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening and clear communication.
• Certifications depend on services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD systems

Radio systems

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators for Crater Lake, OR. These roles support the flow of information between the public and emergency responders, handling call taking, dispatch duties, and important decision-making during critical events.

Responsibilities include processing requests, verifying locations, classifying and prioritizing incidents, operating CAD and radio systems, coordinating resources, and maintaining records while adhering to