Public Safety Emergency Dispatcher

Regional 911 Intake Solutions; Portland (OR); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions invites qualified applicants for Public Safety Dispatcher / Telecommunicator roles in Pacific City, OR. You will process emergency and nonemergency requests, verify locations, classify and prioritize calls, and operate CAD, telephone, mapping and radio systems.

The role requires strong listening, typing accuracy, and clear communication while following agency procedures. These positions may include night/weekend shifts and overtime as needed.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, clear communication, and multitasking ability.
• Certifications depend on the services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate CAD, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or GED

Tools

CAD system

Telephone equipment

Radio systems

Mapping systems

Job description

Regional 911 Intake Solutions invites qualified applicants for Public Safety Dispatcher / Telecommunicator roles in Pacific City, OR. You will process emergency and nonemergency requests, verify locations, classify and prioritize calls, and operate CAD, telephone, mapping and radio systems.

The role requires strong listening, typing accuracy, and clear communication while following agency procedures. These positions may include night/weekend shifts and overtime as needed.