Public Safety Dispatcher (Emergency & Non‑Emergency)

UC Health; Cincinnati (OH); On-site; USD 40,000 - 65,000; Full time

Job summary

UC Health in Cincinnati, OH is seeking a Dispatch Center Representative to determine priorities and dispatch public safety units. The role involves handling emergency and non-emergency calls, monitoring CAD systems, and coordinating with police, fire, and hospital personnel.

The position requires a High School Diploma and the ability to work in a fast-paced environment, with CPR/AED certification to be obtained within 1 year of hire. Join an inclusive team at UC Health.

Qualifications

• Education: High School Diploma required; some college preferred.
• Experience: Emergency or security dispatch experience preferred, but not required.
• Ability to remain calm and communicate effectively under pressure; multitask in a busy center.

Responsibilities

• Determine priority of service requests and dispatch appropriate safety units.
• Operate communications equipment including radio consoles, phones, and CAD systems.
• Monitor alarm systems, cameras, access controls, and weather alerts.
• Provide concise communications and coordinate with police, fire, and hospital staff as needed.

Skills

Calm under pressure

Multitasking

Headset use

Typing speed

CPR/AED cert within 1 year

Education

High School Diploma

Some college preferred

Job description

UC Health in Cincinnati, OH is seeking a Dispatch Center Representative to determine priorities and dispatch public safety units. The role involves handling emergency and non-emergency calls, monitoring CAD systems, and coordinating with police, fire, and hospital personnel.

The position requires a High School Diploma and the ability to work in a fast-paced environment, with CPR/AED certification to be obtained within 1 year of hire. Join an inclusive team at UC Health.