Public Safety Dispatcher - Emergency Communications Specialist

City-of-St.-Peters; Saint Peters (MO); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

The City of St. Peters is seeking Police Dispatchers to serve as the essential link between the public and emergency services. Dispatchers receive, prioritize, and dispatch calls to ensure public safety and coordinated responses.

This role requires attention to detail, the ability to operate CAD and alarm systems, and strict adherence to FCC guidelines. A strong commitment to community safety and accurate record keeping is essential.

Qualifikationen

• Must be a U.S. citizen or lawfully authorized alien worker.
• High School graduate or GED and three (3) years of applicable experience.
• Must be certified in criminal justice databases or obtain within six (6) months of employment (MULES/REJIS).
• Must be able to type 30 cwpm.

Aufgaben

• Receive and prioritize incoming calls for police and other emergency services.
• Dispatch appropriate response resources using the CAD system.
• Prioritize calls and dispatch appropriate response resources.
• Monitor and operate alarm systems, Teletype communications, and video/audio equipment.
• Track personnel and vehicles in real-time, ensuring accurate and clear communication.
• Maintain detailed records of transmissions and activities according to FCC guidelines.
• Enter, update, and manage data in computer databases.
• Research and provide essential information using computerized databases and other data sources.
• Monitor individuals in holding cells, booking rooms and secure areas to ensure safety, proper conduct, and medical or other needs using video and audio equipment.
• Monitors building security by limiting access to entrances.
• Perform clerical duties to support communication activities.
• Notify appropriate authorities or departments of issues needing attention after hours.
• Address and respond to resident and customer inquiries and complaints.
• Perform all duties in compliance with established City safety standards.

Kenntnisse

Typing 30 cwpm

Ausbildung

High School diploma or GED

Tools

CAD system

Alarm systems

Teletype communications

Video/Audio equipment

Jobbeschreibung

The City of St. Peters is seeking Police Dispatchers to serve as the essential link between the public and emergency services. Dispatchers receive, prioritize, and dispatch calls to ensure public safety and coordinated responses.

This role requires attention to detail, the ability to operate CAD and alarm systems, and strict adherence to FCC guidelines. A strong commitment to community safety and accurate record keeping is essential.