Emergency Communications Dispatcher

Regional 911 Intake Solutions; Bethlehem (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Regional 911 Intake Solutions in Bethlehem, CT, is seeking Police Dispatcher opportunities to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

Dispathers may perform telephone call taking, radio dispatch, and records-system duties as determined by the agency. The role involves accurate reporting of locations and updates to ensure safety and efficiency.

Qualifications

• High school diploma or recognized equivalent is commonly required; training may be provided for entry-level positions.
• Candidates should be able to type accurately and understand spoken information.
• Communicate clearly by radio and learn jurisdictional geography; may require screening for access to criminal justice information systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing

Radio communication

Multitasking

Clear communication

Geography knowledge

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions in Bethlehem, CT, is seeking Police Dispatcher opportunities to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

Dispathers may perform telephone call taking, radio dispatch, and records-system duties as determined by the agency. The role involves accurate reporting of locations and updates to ensure safety and efficiency.