Public Safety Dispatcher – Emergency Calls & CAD

Montgomery County Sheriff's Office; Miamisburg (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Montgomery County Sheriff's Office is seeking Civilian Dispatchers to answer calls and dispatch police, fire and EMS. You will enter data in CAD, coordinate responses, and contact hearing-impaired callers with appropriate methods.

Requirements include 18+, a high school diploma, 50 WPM typing, and completing LEADS/NCIC training plus EMD within the first year. Shifts vary; background checks apply.

Qualifications

• 18 years of age or older.
• High School diploma or equivalent.
• Ability to keyboard 50 words per minute with corrections.
• Within the first year of hire, complete LEADS/NCIC training and Emergency Medical Dispatcher (EMD).

Responsibilities

• Answer incoming telephone calls and take appropriate action per guidelines, determining emergencies.
• Evaluate and enter information into the CAD system to ensure a correct response.
• Dispatch police, fire and EMS via two-way radio and coordinate with public safety personnel.
• Obtain information from hearing or speech impaired callers using appropriate methods.
• Monitor primary radio channel, check information in systems (MAP, CAD, LEADS), and dispatch as needed.
• Maintain security in the communications center and perform related duties such as filing and data entry into LEADS/NCIC.

Skills

Communication skills

Typing 50 WPM

Public safety communication

Education

High school diploma or equivalent

Tools

LEADS/NCIC

CAD system

Two-way radio

MAP system

Job description

Montgomery County Sheriff's Office is seeking Civilian Dispatchers to answer calls and dispatch police, fire and EMS. You will enter data in CAD, coordinate responses, and contact hearing-impaired callers with appropriate methods.

Requirements include 18+, a high school diploma, 50 WPM typing, and completing LEADS/NCIC training plus EMD within the first year. Shifts vary; background checks apply.