Public Safety Dispatcher (Days) — Emergency Response & Dispatch

Miami Children’s Hospital; Miami, Northern (FL, KY); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Miami Children’s Hospital is seeking a Public Safety Dispatcher (Full Time, Days) to monitor cameras, alarms, and phone lines. Dispatches officers and maintains logs to support rapid response across multiple facilities.

Responsibilities include badge management, alarm notifications, and coordinating with Police/Fire/Rescue as needed. The role requires calm under pressure, strong communication, and experience with hospital security systems.

Qualifications

• High school education or equivalent preferred.
• Ability to communicate effectively in English, both verbally and in writing.
• Bilingual English/Spanish highly preferred.

Responsibilities

• Operate in control room monitoring multiple camera monitors and alarms.
• Dispatch Public Safety Officers to incidents per priority levels.
• Answer 20–25 calls per hour in a high-volume center and route to proper departments.

Skills

Bilingual English/Spanish

Calm under pressure

Computer literacy

Multi-tasking

Effective communication

Education

High school diploma or equivalent

Tools

TMS

ISENSIX

Camera/alarms systems

Job description

Miami Children’s Hospital is seeking a Public Safety Dispatcher (Full Time, Days) to monitor cameras, alarms, and phone lines. Dispatches officers and maintains logs to support rapid response across multiple facilities.

Responsibilities include badge management, alarm notifications, and coordinating with Police/Fire/Rescue as needed. The role requires calm under pressure, strong communication, and experience with hospital security systems.