Public Safety Dispatcher: Emergency Response & Coordination

Children's Wisconsin; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

A children's health organization in Milwaukee is seeking a Dispatcher to operate emergency response systems and assist in critical situations. The ideal candidate should have over a year of customer service experience, with a preference for prior dispatching skills. Responsibilities include documenting events, responding to emergencies, and collaborating with public safety teams. This role requires excellent communication skills and basic computer proficiency, contributing to the safety and well-being of children and families.

Qualifications

• 1+ years experience as a customer service call-center operator.
• 2+ years experience as a Dispatcher in Security, law enforcement or 9-1-1 operator preferred.
• Ability to read and write for record keeping.

Responsibilities

• Operates access control and emergency response systems.
• Assists in the response to emergency situations.
• Writes logs and reports for monitoring events.

Skills

Interpersonal communication

Written communication

Basic computer skills

Analytical skills

Multi-tasking

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

EPIC software

Computer Assisted Dispatch (CAD)

Job description

A children's health organization in Milwaukee is seeking a Dispatcher to operate emergency response systems and assist in critical situations. The ideal candidate should have over a year of customer service experience, with a preference for prior dispatching skills. Responsibilities include documenting events, responding to emergencies, and collaborating with public safety teams. This role requires excellent communication skills and basic computer proficiency, contributing to the safety and well-being of children and families.