Public Safety Dispatcher: Critical Emergency Communications

Regional 911 Intake Solutions; Bragg City (MO); Presencial; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Retirement benefits

Paid leave

Professional development

Resumo da oferta

Regional 911 Intake Solutions in Bragg City, MO is seeking Public Safety Dispatchers and Telecommunicators to support emergency response centers. The role involves taking calls, dispatching police/fire/EMS, and coordinating resources while applying agency procedures and maintaining caller updates.

Candidates should have strong typing, active listening, clear communication, and the ability to multitask in high-stress environments. Shift work may include nights, weekends, holidays, and overtime.

Qualificações

• High school diploma or GED required; some agencies require certification or training.
• Accurate typing and strong listening skills are essential for handling emergency calls.
• Clear communication is needed to convey information to callers and responders.
• Ability to multitask and switch between tasks under pressure.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.

Conhecimentos

Typing

Active listening

Clear communication

Multitasking

Formação académica

High School Diploma or GED

Ferramentas

CAD software

Radio/Map systems

Descrição da oferta de emprego

Regional 911 Intake Solutions in Bragg City, MO is seeking Public Safety Dispatchers and Telecommunicators to support emergency response centers. The role involves taking calls, dispatching police/fire/EMS, and coordinating resources while applying agency procedures and maintaining caller updates.

Candidates should have strong typing, active listening, clear communication, and the ability to multitask in high-stress environments. Shift work may include nights, weekends, holidays, and overtime.