Essential Public Safety Dispatcher & Telecommunicator

Regional 911 Intake Solutions; Flint Hill (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatchers/Telecommunicators to staff Flinthill, MO centers. You will take and route emergency calls, verify locations, classify requests, and coordinate with police, fire, and EMS.

Expect shifts that may include nights, weekends, holidays, and overtime per staffing needs. Applicants typically hold a high school diploma, demonstrate accurate typing, active listening, and clear communication.

Qualifications

• High school diploma or equivalent required.
• Candidates should demonstrate accurate typing, active listening, clear communication.
• Certifications depend on services handled and jurisdiction’s standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Telephone

Mapping

Radio systems

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatchers/Telecommunicators to staff Flinthill, MO centers. You will take and route emergency calls, verify locations, classify requests, and coordinate with police, fire, and EMS.

Expect shifts that may include nights, weekends, holidays, and overtime per staffing needs. Applicants typically hold a high school diploma, demonstrate accurate typing, active listening, and clear communication.