Public Safety Dispatcher - Critical Communications Lead

National Public Safety Careers; Andover (NJ); Vor Ort; USD 52.000 - 68.000; Vollzeit

Zusammenfassung

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to serve in Andover, NY. The role involves handling emergency and nonemergency calls, verifying locations, and coordinating with responders using CAD, radio, and telephone systems.

Applicants should have a high school diploma or equivalent, with strong typing, listening, and communication skills, and the ability to multitask in a fast-paced environment. Some vacancies may require agency-specific certifications.

Qualifikationen

• High school diploma or equivalent required; some agencies may require additional training.
• Accurate typing, active listening, and clear communication essential.
• Ability to switch between tasks and follow agency procedures.

Aufgaben

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate incident updates.
• Maintain accurate records and follow information-security requirements.

Kenntnisse

Typing

Active listening

Clear communication

Multitasking

Ausbildung

High school diploma

Tools

Computer-aided dispatch

Telephone systems

Radio systems

Jobbeschreibung

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to serve in Andover, NY. The role involves handling emergency and nonemergency calls, verifying locations, and coordinating with responders using CAD, radio, and telephone systems.

Applicants should have a high school diploma or equivalent, with strong typing, listening, and communication skills, and the ability to multitask in a fast-paced environment. Some vacancies may require agency-specific certifications.