Public Safety Dispatcher / Telecommunicator - 24/7 Impact

National Public Safety Careers; Ancramdale (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

National Public Safety Careers is seeking Public Safety Dispatcher/Telecommunicator positions in Ancramdale, NY. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating responders using dispatch and radio systems.

Applicants should have a high school diploma or equivalent, with strong typing, listening, and communication skills. Training and certifications vary by agency and jurisdiction, with shifts including nights and weekends.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Required certifications depend on the services handled and the jurisdiction’s training standards.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Public Safety Dispatcher/Telecommunicator positions in Ancramdale, NY. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating responders using dispatch and radio systems.

Applicants should have a high school diploma or equivalent, with strong typing, listening, and communication skills. Training and certifications vary by agency and jurisdiction, with shifts including nights and weekends.