Public Safety Dispatcher: Calm, Precise 911 & Radio Pro

City of San Luis Obispo; San Luis Obispo (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

The City of San Luis Obispo is seeking a Public Safety Dispatcher to operate radio systems, answer emergency and non-emergency calls, and provide pre-arrival medical instructions. This entry-level role requires composure, clear communication, and the ability to multitask across multiple systems.

Employees work with police, fire, and public works communications, with shifts including nights and weekends. A POST exam and required certifications within a year are expected to ensure readiness for

Qualifications

• High School diploma or GED is required.
• Successful completion of the POST Entry-level Dispatcher Selection exam before hire.
• POST Public Safety Dispatcher Basic Course Certificate within one year of appointment.

Responsibilities

• Receives information and requests for services from the public via telephone and Text to 9-1-1.
• Receives information via radio over police, fire, and public works frequencies.
• Uses computer programs to provide resource information to field units, other agencies, and the public.
• Makes accurate entries into CALIFORNIA LAW ENFORCEMENT TELECOMMUNICATIONS SYSTEM and local data systems.
• Analyzes situations accurately and takes effective action to ensure safety of officers and citizens.
• Communicates calmly and clearly under stressful conditions.
• Dispatches emergency police, fire, and other City resources/vehicles per policy and prioritizes calls.
• Provides medical pre-arrival instructions using established protocols.
• Maintains indexes of information in the communications center.
• Disseminates information on wanted persons and warrants.

Skills

Typing 40 wpm

Multitasking

Calm under pressure

Clear communication

Team collaboration

Education

High School diploma or GED

POST Entry-level Dispatcher exam

POST Basic Course Certificate within 1 year

Tools

POST Dispatch software

Job description

The City of San Luis Obispo is seeking a Public Safety Dispatcher to operate radio systems, answer emergency and non-emergency calls, and provide pre-arrival medical instructions. This entry-level role requires composure, clear communication, and the ability to multitask across multiple systems.

Employees work with police, fire, and public works communications, with shifts including nights and weekends. A POST exam and required certifications within a year are expected to ensure readiness for