Public Safety Dispatch Specialist I

Chatham, County of (NC); Pittsboro (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Chatham County, NC, seeks a dedicated Public Safety Telecommunicator to operate the emergency dispatch system and dispatch medical, fire, and law enforcement units. You will categorize calls, provide pre-arrival instructions, and maintain CAD entries and logs with accuracy.

The role requires strong typing, clear speech, calmness in stressful situations, and the ability to follow detailed directions. Training and certifications are mandatory.

Qualifications

• General knowledge of emergency communications systems and operation procedures.
• Ability to type accurately at a reasonable rate of speed.
• Ability to speak distinctly and clearly under pressure.
• Ability to follow oral and written directions precisely.
• General knowledge of county geography and major buildings/facilities.

Responsibilities

• Operates emergency communication system and dispatches medical, fire, and law enforcement personnel.
• Utilizes Emergency Dispatch protocols to categorize and prioritize calls.
• Maintains computer-aided dispatch entries and logs.
• Monitors radio channels and communicates with responding units.
• Attends required training and maintains certifications.

Skills

Emergency dispatch systems

CAD operations

Radio communications

Public safety liaison

High-volume detail work

Education

High school diploma or GED

Tools

DCI/NCIC access

CAD system

Office radio & telephone

Job description

Chatham County, NC, seeks a dedicated Public Safety Telecommunicator to operate the emergency dispatch system and dispatch medical, fire, and law enforcement units. You will categorize calls, provide pre-arrival instructions, and maintain CAD entries and logs with accuracy.

The role requires strong typing, clear speech, calmness in stressful situations, and the ability to follow detailed directions. Training and certifications are mandatory.