Public Safety Dispatch Specialist

Frederick County Government

Frederick (MD)

On-site

USD 45,000 - 65,000

Full time

5 days ago
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Benefits offered by this job

Vacation leave
Sick leave
Holidays and floating holidays
Health insurance with HSA contribution
Employee Wellness Program
Tuition Reimbursement

Job summary

Frederick County Government seeks an Emergency Communications Dispatcher to handle incoming emergency and non-emergency calls and coordinate rapid deployment of public safety resources. You will work under supervision to learn DEC protocols and maintain precise records.

The role requires high school completion, 18+ years age, and a driver’s license, with background checks and training in emergency dispatch. Full-time benefits, shift work, and development opportunities are included.

Qualifications

  • High school graduate or equivalent.
  • Minimum age 18 and valid driver’s license.
  • Ability to pass background investigation and security screening.

Responsibilities

  • Receive and process emergency and non-emergency calls for public safety services.
  • Dispatch appropriate personnel and apparatus using protocol-based systems.
  • Maintain records and communicate with EMS, Fire-Rescue, and law enforcement agencies.
  • Monitor incidents and coordinate resources across multiple evolutions.
  • Operate CAD and radio equipment; ensure confidentiality and accuracy.

Skills

Emergency Dispatch
Public safety coordination
Data entry
Keyboarding
Effective communication

Education

High school diploma or equivalent

Tools

CAD software
Dispatch systems

Job description

Frederick County Government seeks an Emergency Communications Dispatcher to handle incoming emergency and non-emergency calls and coordinate rapid deployment of public safety resources. You will work under supervision to learn DEC protocols and maintain precise records.

The role requires high school completion, 18+ years age, and a driver’s license, with background checks and training in emergency dispatch. Full-time benefits, shift work, and development opportunities are included.

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