Public Safety Dispatcher I: 24/7 Emergency Communications

County of Culpeper, VA; Culpeper (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

County of Culpeper, VA is seeking a Public Safety Dispatcher to handle 911 and non-emergency calls. You will interview callers, record incident data, and determine priority for emergency response while coordinating with police, fire, and EMS units.

You must maintain composure under stress, work with complex policies, and operate the dispatch radio and computer systems to ensure accurate, timely information flow to field units.

Qualifications

• Education equivalent to a high school diploma. Public safety experience is preferred.

Responsibilities

• Answer phone calls on 911 lines and non-emergency lines for the Culpeper County Public Safety Communications Center.
• Interview callers to obtain essential information and record data on incidents as they develop.
• Analyze calls for priority level of emergency response and take or recommend an effective course of action to protect life and property by applying complex police and fire policies and procedures.
• Broadcast calls for service to police/fire field units, order services requested by field units, dispatch and/or cancel field unit back-up assistance and monitor field units for service availability.

Skills

Multitasking

Calm under pressure

Emergency call handling

Radio communication

Public safety knowledge

Education

High school diploma

Tools

Computer-aided dispatch

Radio systems

Job description

County of Culpeper, VA is seeking a Public Safety Dispatcher to handle 911 and non-emergency calls. You will interview callers, record incident data, and determine priority for emergency response while coordinating with police, fire, and EMS units.

You must maintain composure under stress, work with complex policies, and operate the dispatch radio and computer systems to ensure accurate, timely information flow to field units.