Public Safety Data Reporter (24/7 Shifts)

City of Fort Worth; Fort Worth (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth is seeking a Data Reporting Technician within the Police Department – Police Data Reporting Unit. This role centers on providing broad customer service support, answering inquiries, and handling data across police reports and related systems.

Work involves 1st, 2nd, or 3rd shifts, weekends, holidays, and potential inclement weather. Competitive benefits include holidays, medical, dental, vision, PTO, pension, and professional development opportunities.

Qualifications

• High School Diploma or GED.
• Two (2) years of directly related clerical or data reporting experience.

Responsibilities

• Conduct a high volume of telephone calls to citizens who have been victims of a criminal offense to document the specific offense or incident.
• Record detailed information including: type of offense, time of call, name of caller, service number of the report, and other pertinent information.
• Determining elements of the crime as defined by the Texas Penal Code for use in a court of law.
• Maintaining and updating complex computer systems; processes forms, reports and preparing general correspondence: research computer generated files and records.
• Responding to customer inquiries in a timely manner and efficient manner; resolving problems within area of assignment; explains applicable policies and procedures.
• Maintaining detailed and accurate files and records of police offense reports and correspondence.

Skills

Two years clerical/data reporting

Education

High School Diploma or GED

Tools

Records Enterprise

CAD systems

Texas Penal Code

Job description

The City of Fort Worth is seeking a Data Reporting Technician within the Police Department – Police Data Reporting Unit. This role centers on providing broad customer service support, answering inquiries, and handling data across police reports and related systems.

Work involves 1st, 2nd, or 3rd shifts, weekends, holidays, and potential inclement weather. Competitive benefits include holidays, medical, dental, vision, PTO, pension, and professional development opportunities.