Police Data & Records Specialist

The City of Fort Worth; Fort Worth (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth Police Department – Police Data Reporting Unit seeks a Data Reporting Technician to support public inquiries and document offenses. The role involves handling a high volume of citizen calls, recording detailed case information, and ensuring accuracy across police records systems.

Required are a high school diploma or GED and at least two years in clerical or data reporting work. Bilingual English/Spanish is preferred, with expertise in CJIS and CAD systems a plus.

Qualifications

• High School Diploma or GED.
• Two (2) years of directly related clerical or data reporting experience.

Responsibilities

• Conduct a high volume of telephone calls to citizens who have been victims of a criminal offense in order to document the specific offense or incident.
• Record detailed information including: type of offense, time of call, name of caller, service number of the report, and other pertinent information.
• Determining elements of the crime as defined by the Texas Penal Code for use in a court of law.
• Maintaining and updating complex computer systems; processes forms, reports and preparing general correspondence: research computer generated files and records.
• Responding to customer inquiries in a timely manner and efficient manner; resolving problems within area of assignment; explains applicable policies and procedures.
• Maintaining detailed and accurate files and records of police offense reports and correspondence.

Skills

Bilingual English/Spanish

Data entry

Public contact / customer service

Phone call handling

Education

High School Diploma or GED

Tools

CJIS systems

Police Records Management Systems

CAD systems

Job description

The City of Fort Worth Police Department – Police Data Reporting Unit seeks a Data Reporting Technician to support public inquiries and document offenses. The role involves handling a high volume of citizen calls, recording detailed case information, and ensuring accuracy across police records systems.

Required are a high school diploma or GED and at least two years in clerical or data reporting work. Bilingual English/Spanish is preferred, with expertise in CJIS and CAD systems a plus.