Emergency Communications Dispatcher - 24/7 Critical Ops

The Chronicle Of Higher Education, Inc.; Lynchburg (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. seeks a Communications Dispatcher in Lynchburg, VA. This role is crucial in managing emergency communications, answering calls, and coordinating with emergency services. The ideal candidate must be at least 21 years old, possess current first aid and CPR certifications, and demonstrate proficiency in emergency dispatch operations. This full-time position requires strong communication and organizational skills, along with the ability to work under pressure.

Qualifications

• Experience as a dispatcher is preferred.
• Must complete certification as a dispatcher within 1 year of appointment.
• Must be able to pass random drug testing to maintain employment.

Responsibilities

• Operate a multi-channel radio system.
• Answer emergency and non-emergency calls.
• Contact emergency services and maintain logs.
• Utilize VCIN and NLETS properly.

Skills

Effective communication both verbally and in writing

Ability to reason and analyze information

Excellent computer and organizational skills

Knowledge of disaster protocol

Knowledge of law enforcement dispatch protocol

Education

Must be at least 21 years old

Current first aid and CPR certifications

Industry knowledge in Emergency Communications

Tools

Computer Aided Dispatch System (CAD) terminal

Multi-channel radio system

Multi-line telephone system

Job description

The Chronicle Of Higher Education, Inc. seeks a Communications Dispatcher in Lynchburg, VA. This role is crucial in managing emergency communications, answering calls, and coordinating with emergency services. The ideal candidate must be at least 21 years old, possess current first aid and CPR certifications, and demonstrate proficiency in emergency dispatch operations. This full-time position requires strong communication and organizational skills, along with the ability to work under pressure.