Public Safety Dispatcher: Emergency Communications

Public Safety Dispatch Network; Addison (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

Public Safety Dispatch Network in Addison, AL seeks a Telecommunicator to process emergency and nonemergency requests, verify locations, and coordinate response resources using CAD, mapping, and radio systems.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Background checks, training, and any required certifications vary by jurisdiction.

Qualifications

• Typing proficiency and accuracy in fast-paced environments.
• Active listening and effective communication with callers.
• Ability to switch tasks and manage multiple incidents concurrently.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Addison, AL seeks a Telecommunicator to process emergency and nonemergency requests, verify locations, and coordinate response resources using CAD, mapping, and radio systems.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Background checks, training, and any required certifications vary by jurisdiction.