EMS Communications Dispatcher - 24/7 Emergency Response

911 Emergency Communications; Goldens Bridge (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in York New Salem, PA invites applications for Emergency Medical Dispatcher positions. Dispatchers gather patient and incident details, establish response priorities, and coordinate emergency resources following approved protocols.

Role may include providing CPR instructions and ensuring accurate location and contact information. A high school diploma or equivalent is required; CPR certification may be required and EMT/paramedic credentials are not universal

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in York New Salem, PA invites applications for Emergency Medical Dispatcher positions. Dispatchers gather patient and incident details, establish response priorities, and coordinate emergency resources following approved protocols.

Role may include providing CPR instructions and ensuring accurate location and contact information. A high school diploma or equivalent is required; CPR certification may be required and EMT/paramedic credentials are not universal