Public Safety Applications Analyst

City of North Myrtle Beach; Ocean Drive Beach (SC); On-site; USD 70,000 - 110,000; Full time

Job summary

The City of North Myrtle Beach is seeking an IT Business Analyst I under limited supervision to evaluate business processes, anticipate requirements, identify improvements, and develop and implement solutions. Education: Bachelor’s degree in Computer Science or related field; Experience: six years of progressive relevant experience; CJIS certification required (with background check).

This role supports Public Safety applications, system integration planning, security, reliability, and

Qualifications

• Bachelor’s degree in Computer Science or related field.
• Six (6) years of progressive relevant experience.
• Must be able to obtain CJIS certification (including CJIS background check).
• The City retains the right to determine equivalencies.
• Any certifications not possessed at hire, must be obtained before the employee is removed from probation in order to continue employment with the City.

Responsibilities

• Provide functional and technical support for applications and systems used by Police and Fire.
• Troubleshoot application issues and coordinate resolution with IT staff, users, vendors, and third-party support providers.
• Assist with system configuration, testing, upgrades, patches, integrations, and implementation of new functionality.
• Maintain knowledge of Public Safety applications and ensure systems remain current, reliable, and aligned with departmental needs.
• Coordinate testing and user acceptance prior to deploying significant system changes.
• Identify opportunities to integrate Public Safety systems to improve information sharing and operational efficiency.
• Assist departments with developing technology roadmaps and budget priorities.
• Work with IT personnel to support the security, availability, and reliability of Public Safety technology.
• Assist with identifying single points of failure and developing appropriate backup procedures, documentation, and knowledge transfer.
• Participate in planning for system redundancy, disaster recovery, business continuity, and technology replacement.
• Follow applicable City policies and security requirements when handling Public Safety systems and information.

Education

Bachelor’s degree in Computer Science or related field

Job description

The City of North Myrtle Beach is seeking an IT Business Analyst I under limited supervision to evaluate business processes, anticipate requirements, identify improvements, and develop and implement solutions. Education: Bachelor’s degree in Computer Science or related field; Experience: six years of progressive relevant experience; CJIS certification required (with background check).

This role supports Public Safety applications, system integration planning, security, reliability, and