Public Records & Services Technician I

City-of-Ocala,-F

Ocala (FL)

On-site

USD 36,000 - 52,000

Full time

6 days ago

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Job summary

City of Ocala is seeking a Police Records Technician to maintain accuracy and confidentiality of official records. The role liaises with FDLE, State Attorney’s Office and other agencies, with duties ranging from data entry to payments processing and customer service.

Depending on level, responsibilities include quality assurance, data integrity for criminal records, and compliance reporting in systems like NIBRS.

Qualifications

High School diploma or GED required, plus specialized schooling or on the job education in a skill area and 6 months related experience or training.
Must be able to become a notary public and take classes in report writing, confidentiality in police records, basic public records and taking fingerprints.
Notary Public certification is a plus and may be required.
Experience with public records software and basic reporting is desirable.

Responsibilities

Provide customer service by answering phones and greeting citizens; direct to the proper department.
Process payments for public records requests, background checks, and fingerprints; balance cash drawer.
Enter public records requests and related documents into the records system; review and process various reports.
Perform local background checks and fingerprinting; provide basic records as needed.