Police Records & Information Specialist

City of Ocoee, FL; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Ocoee, FL is seeking a records clerk to handle intake, processing, and retention of police records. You will greet visitors, process reports, enter data, and assist officers and the public with records information.

Responsibilities include scanning and filing, handling public records requests, and ensuring compliance with Florida statutes. A high school diploma and 1 year of clerical work are required; bilingual ability is preferred.

Qualifications

• High school diploma or GED with 1 year of clerical/administrative experience
• Bi-lingual (English/Spanish) preferred
• Knowledge of records management and public information dissemination rules

Responsibilities

• Greets and assists individuals entering the police department in a courteous manner
• Processes general reports, classifies and files reports and distributes them as required
• Enters or retrieves information from computer systems and maintains up-to-date records
• Assists the public and officers with records information as needed
• Scans reports, photographs and other documents
• Processes court case files and traffic citations for agencies
• Performs daily data entry of reports and maintains timely processing
• Codes records for FIBRS/NIBRS reporting and ensures accurate transmission
• Handles mail, email, and phone inquiries related to City services
• Responds to public records requests under Florida statutes
• Performs records checks in compliance with procedures
• Collects and processes payments for services and reports
• Completes audits of monies received and related reporting
• Performs related duties as assigned

Skills

Bi-lingual English/Spanish

Computer literacy

Communication skills

Education

High school diploma or GED

Job description

The City of Ocoee, FL is seeking a records clerk to handle intake, processing, and retention of police records. You will greet visitors, process reports, enter data, and assist officers and the public with records information.

Responsibilities include scanning and filing, handling public records requests, and ensuring compliance with Florida statutes. A high school diploma and 1 year of clerical work are required; bilingual ability is preferred.