Public Records & Administrative Specialist

Travis County; Austin (TX); Presencial; USD 34 000 - 42 000; Tempo integral

Resumo da oferta

Travis County, located in Austin, TX, seeks an Administrative Support Specialist to act as the main public contact in a call center, document responses, and route inquiries to the correct departments. The role emphasizes accurate record keeping and data entry in a high-volume environment.

Requirements include a high school diploma or GED with 3 years of clerical experience; bilingual ability is preferred. While performing with regular daytime hours, this is an on-site position at 1700 Guadalupe

Qualificações

• High School diploma or GED plus 3 years of responsible office/clerical experience.
• Experience with computer equipment and software packages.
• Ability to create and manage filing systems and retrieve information.
• Bilingual preferred.

Responsabilidades

• Acts as primary contact for the public in a call center setting and documents inquiries.
• Responds to questions and refers individuals to appropriate departments or agencies.
• Maintains records and files and retrieves information as needed.
• Executes data collection and reporting responsibilities and supports field operations.

Conhecimentos

Customer service

Record keeping

Data entry

Multitasking

Verbal and written communication

Formação académica

High School diploma or GED

Ferramentas

Word processing

Spreadsheets

Databases

Office software

Descrição da oferta de emprego

Travis County, located in Austin, TX, seeks an Administrative Support Specialist to act as the main public contact in a call center, document responses, and route inquiries to the correct departments. The role emphasizes accurate record keeping and data entry in a high-volume environment.

Requirements include a high school diploma or GED with 3 years of clerical experience; bilingual ability is preferred. While performing with regular daytime hours, this is an on-site position at 1700 Guadalupe