Public Permits & Records Clerk

Washtenaw County Road Commission; Ann Arbor (MI); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Vacation/paid time off

Dental and vision insurance

Defined pension plan

13 paid holidays

Flexible spending accounts

Job summary

Washtenaw County Road Commission seeks a detail-oriented Permits Associate to manage permit applications and related paperwork. You will greet the public at the permits counter, respond to inquiries, and support the permit tracking system and fee collections.

The role requires 1–2 years of administrative experience, preferably in permitting, with a high school diploma or GED and an associate degree preferred. This is an on-site position in Ann Arbor, MI with a comprehensive benefits package.

Qualifications

• High school diploma or GED; an associate degree in business or public administration is preferred.
• One to two years of administrative experience, preferably in permitting or a similar office environment.

Responsibilities

• Reviews and processes permit applications and related documents.
• Greets visitors at the permits counter, answers phone calls, and provides information on permits and activities.
• Supports the Communications Associate by handling calls, visitors, and service requests entry.
• Checks permit info for compliance with applicable regulations.
• Routes plans to the department for review and issuance of permits.
• Calculates and collects permit fees; prepares bank deposits.
• Maintains the permit tracking system and related records.
• Coordinates the Adopt-A-Road program.
• Assists in creating/revising forms and office procedures.
• Maintains office files and control records.

Skills

Administrative experience

Customer service

Data entry

Education

High school diploma or GED

Associate degree in business or public administration

Job description

Washtenaw County Road Commission seeks a detail-oriented Permits Associate to manage permit applications and related paperwork. You will greet the public at the permits counter, respond to inquiries, and support the permit tracking system and fee collections.

The role requires 1–2 years of administrative experience, preferably in permitting, with a high school diploma or GED and an associate degree preferred. This is an on-site position in Ann Arbor, MI with a comprehensive benefits package.