Onsite Permit Technician - Public Service & Codes

Construction Association of Michigan; Northville, Northern (MI, KY); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Paid holidays

PTO

FSA

HSA

Employee assistance plan

Job summary

McKenna seeks a Permit Technician to join a municipal building department in the Metro Detroit area. You will review, process and file permits, plans, and inspections while delivering frontline customer service.

Requirements include 2 years of customer service and admin experience (or 1 year as a Permit Technician), strong MS Office skills, and BS&A software experience is a plus; must be fully onsite with public interaction.

Qualifications

• Minimum of two years of customer service and administrative experience involving public contact, preferably in a municipal setting; or one year as a Permit Technician.
• Excellent customer service, administrative, multi-tasking and organizational skills for face-to-face inquiries and permit processing.
• Proficiency in Microsoft Office Suite required; BS&A software experience a plus; willingness to be trained.

Responsibilities

• Review, accept, distribute, process, document and maintain departmental information, reports, plans, applications and permits and related inspections.
• Provide ongoing administrative, organizational, and technical support to Building Department staff and related departments.
• Front-line customer service duties and coordination with staff, contractors and the public.

Skills

Customer service

Administrative skills

MS Office

Public contact

Tools

BS&A software

Job description

McKenna seeks a Permit Technician to join a municipal building department in the Metro Detroit area. You will review, process and file permits, plans, and inspections while delivering frontline customer service.

Requirements include 2 years of customer service and admin experience (or 1 year as a Permit Technician), strong MS Office skills, and BS&A software experience is a plus; must be fully onsite with public interaction.