Public Outreach Specialist I

Jacobs; Los Angeles (CA); On-site; USD 73,000 - 111,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic lif

Job summary

Jacobs is seeking a Public Information Specialist I to support the ATMP Roadways and Enabling Projects. You will assist in implementing stakeholder engagement plans, manage inquiries, prepare communications, and help coordinate public outreach events.

This onsite, full‑time role requires strong writing, organization, and collaboration with project teams. Responsibilities include developing presentations, updating websites and CMS, and maintaining engagement databases.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
• 5 years of experience required.
• Certifications in communications, public engagement, marketing, or project management are desirable.
• Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, Outlook, and Teams.
• Familiarity with Canva and Adobe Creative Suite; CMS like Drupal; email marketing platforms such as Benchmark.

Responsibilities

• Assist in implementing stakeholder engagement and communications plans for ATMP Roadways and Enabling Projects.
• Track and address public inquiries, comments, and requests for information.
• Prepare and distribute traffic advisories, notices, and project updates.
• Maintain stakeholder databases and distribution lists.
• Draft routine correspondence and outreach materials.
• Develop PowerPoint presentations, fact sheets, FAQs, and informational materials.
• Coordinate logistics for public outreach events and meetings.
• Support website updates, CMS content, and social media content creation.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Customer service

Collaboration

Education

Bachelor's degree in Communications or related field

Tools

Excel

Word

PowerPoint

Outlook

Teams

Canva

Adobe Creative Suite

Drupal CMS

Benchmark email

Job description

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Provides communications, outreach, and administrative support for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects (Century Beautification, LAX Gateway, various LAX Landside projects, etc.), reporting to the Public Information Specialist II. Assists with the implementation of public information and community outreach initiatives, stakeholder engagement activities, public notifications, and project communications. Supports efforts to maintain accurate, timely, and consistent communication with project stakeholders, community members, businesses, and the public throughout project planning, design, and construction activities.

The Public Information Specialist I duties include, but are not limited to, the following

• Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans
• Helps track and address public inquiries, comments, complaints, and requests for information and escalates issues as appropriate
• Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications
• Maintains stakeholder contact databases and distribution lists
• Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials
• Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials
• Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings
• Supports website updates, document uploads, and content management activities
• Assists with social media content preparation, scheduling, graphics coordination, and monitoring
• Supports media event preparation, including attendee coordination, logistics, and material distribution
• Maintains communication records, outreach activity logs, and stakeholder engagement databases
• Coordinates meeting schedules, agendas, sign-in sheets, and meeting summaries
• Monitors project activities and community concerns and provides updates to the Public Information Specialist II
• Assists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics
• Coordinates distribution of project information to internal project teams and external stakeholders
• Supports contractor and consultant teams in implementing approved project communication protocols
• Assists with field outreach activities at project sites, meetings, and community events
• Performs other communications and outreach‑related duties as assigned
• May perform other duties as assigned
• May be required to work evenings, weekends, or extended hours to support outreach events and project milestones
• Position requires onsite presence at LAX offices and project locations
• Position is not eligible for remote work
• Full‑time, salaried position based on a 40‑hour workweek
• Occasional field visits and attendance at community meetings and public events are required
• Transportation to and from the LAX worksite is the responsibility of the employee/consultant

Here’s what you’ll need

• Bachelor’s Degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field
• 5 years of experience required
• Relevant certifications in communications, public engagement, marketing, or project management are desirable
• Element-Specific Requirements / Notes
• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams
• Familiarity with Canva and Adobe Creative Suite
• Experience working with website content management systems (CMS), including Drupal or similar platforms
• Familiarity with email marketing platforms such as Benchmark or similar systems
• Knowledge of social media platforms and content management tools
• Ability to maintain electronic records, contact databases, and project communication logs
• Professional Experience Level / Other Qualifications
• Experience in public outreach, public relations, communications, community engagement, or a related field
• Experience supporting public infrastructure, transportation, aviation, construction, or government projects preferred
• Strong written, verbal, and interpersonal communication skills
• Excellent organizational and time management skills
• Ability to manage multiple assignments and deadlines in a fast‑paced environment
• Detail-oriented with strong proofreading and quality control abilities
• Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders
• Demonstrates excellent customer service and stakeholder relations skills
• Ability to work effectively in a collaborative team environment
• Construction project experience preferred

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well‑being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full‑time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

• Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full‑time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $73,200.00 to $110,800.00. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on October 19, 2026. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full‑time basis, as required by the nature of their role.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.