Public Outreach Specialist I

DESTINATION ENTERPRISES INC; Los Angeles (CA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

DESTINATION ENTERPRISES INC. seeks a Communications and Outreach professional to support the ATMP Roadways and Enabling Projects.

You will assist in implementing engagement plans, maintain stakeholder outreach databases, and help prepare community updates and event logistics. The role requires a Bachelor's degree and 5+ years of relevant experience, with strong written and verbal communication, and the ability to manage multiple assignments in a fast-paced environment.

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or related field.
• Strong written, verbal, and interpersonal communication skills.
• Experience in public outreach, public relations, communications, or community engagement.

Responsibilities

• Assist with implementing ATMP stakeholder engagement and communications plans.
• Track and address inquiries, comments, and requests for information.
• Prepare and distribute traffic advisories, notices, updates, and notifications.
• Maintain stakeholder contact databases and distribution lists.
• Draft routine correspondence, meeting notices, and outreach materials.
• Assist with development of PowerPoint presentations, fact sheets, FAQs, and materials.
• Coordinate logistics for public outreach events and community meetings.
• Support website updates and content management activities.
• Assist with social media content and monitoring.
• Prepare reports documenting outreach efforts and metrics.

Skills

Public outreach

Communications

Event coordination

Stakeholder engagement

Multitasking

Written communications

Education

Bachelor's Degree in Communications/PR/Jornalism/Marketing/Public Administration/Planning/Political Science

Tools

Microsoft Office

Canva

Adobe Creative Suite

CMS (Drupal)

Email marketing platforms (Benchmark)

Social media management tools

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Description of Duties

Assists with community outreach programs, including but not limited to public relations; social media; public outreach materials. Assists with public outreach events (Open Houses, Workshops, Public Hearings, etc.). Assists in connecting with local stakeholders, and general public; and perform other tasks as needed.

Minimum Education Level

Bachelor's in Public Relations, Communications, Planning, journalism, marketing, or related fields

Minimum Years & Experience

5 years or more of relevant experience.

Professional Licenses & Certifications

Relevant Professional Licensure & Certifications.

Position Description Summary

Provides communications, outreach, and administrative support for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects (Century Beautification, LAX Gateway, various LAX Landside projects, etc.), reporting to the Public Information Specialist II. Assists with the implementation of public information and community outreach initiatives, stakeholder engagement activities, public notifications, and project communications. Supports efforts to maintain accurate, timely, and consistent communication with project stakeholders, community members, businesses, and the public throughout project planning, design, and construction activities.

Essential Job Duties

• Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.
• Helps track and address public inquiries, comments, complaints, and requests for information and elevate issues as appropriate.
• Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
• Maintains stakeholder contact databases and distribution lists.
• Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials.
• Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.
• Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
• Supports website updates, document uploads, and content management activities.
• Assists with social media content preparation, scheduling, graphics coordination, and monitoring.
• Supports media event preparation, including attendee coordination, logistics, and material distribution.
• Maintains communication records, outreach activity logs, and stakeholder engagement databases.
• Coordinates meeting schedules, agendas, sign-in sheets, and meeting summaries.
• Monitors project activities and community concerns and provides updates to the Public Information Specialist II.
• Assists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
• Coordinates distribution of project information to internal project teams and external stakeholders.
• Supports contractor and consultant teams in implementing approved project communication protocols.
• Assists with field outreach activities at project sites, meetings, and community events.
• Performs other communications and outreach-related duties as assigned.

Hardware/Software Knowledge

• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Familiarity with Canva and Adobe Creative Suite.
• Experience working with website content management systems (CMS), including Drupal or similar platforms.
• Familiarity with email marketing platforms such as Benchmark or similar systems.
• Knowledge of social media platforms and content management tools.
• Ability to maintain electronic records, contact databases, and project communication logs.

Professional Experience Level / Other Qualifications

• Experience in public outreach, public relations, communications, community engagement, or a related field.
• Experience supporting public infrastructure, transportation, aviation, construction, or government projects preferred.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time management skills.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.
• Detail-oriented with strong proofreading and quality control abilities.
• Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
• Demonstrates excellent customer service and stakeholder relations skills.
• Ability to work effectively in a collaborative team environment.
• Construction project experience preferred.

Education / Training

• Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
• Relevant certifications in communications, public engagement, marketing, or project management are desirable.

Element-Specific Requirements / Notes

• May perform other duties as assigned.
• May be required to work evenings, weekends, or extended hours to support outreach events and project milestones.
• Position requires onsite presence at LAX offices and project locations.
• Position is not eligible for remote work.
• Full-time, salaried position based on a 40-hour workweek.
• Occasional field visits and attendance at community meetings and public events are required.
• Transportation to and from the LAX worksite is the responsibility of the employee/consultant.