Public Outreach Specialist

Enterris Associates, Inc.; Los Angeles (CA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement Plan with Employer

Paid Time Off

Job summary

Enterris Associates, Inc. in Los Angeles is seeking a Public Outreach Specialist to support communications, outreach initiatives, and stakeholder engagement across project planning, design, and construction phases.

The role reports to the Public Information Specialist II and focuses on developing and distributing outreach materials, managing inquiries, and coordinating events with community members, businesses, and agencies.

Qualifications

• 5+ years of public outreach or communications experience.
• Experience supporting public infrastructure or government projects preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Ability to manage multiple assignments in a fast-paced environment.
• Detail-oriented with proofreading and quality control abilities.
• Ability to interact professionally with community members and officials.
• Availability to work evenings, weekends, or extended hours to support outreach events.

Responsibilities

• Implement stakeholder engagement and communications plans.
• Track and address public inquiries, comments, complaints, and requests for information.
• Prepare and distribute traffic advisories and construction notices.
• Maintain stakeholder contact databases and distribution lists.
• Draft routine correspondence and outreach materials.
• Develop PowerPoint presentations, fact sheets, FAQs, and informational materials.
• Coordinate logistics for outreach events, open houses, workshops, community meetings, and stakeholder briefings.
• Support website updates and CMS content management activities.
• Assist with social media content preparation, scheduling, graphics coordination, and monitoring.
• Support media event preparation, attendee coordination, logistics, and material distribution.
• Maintain communication records, outreach activity logs, and stakeholder engagement databases.
• Coordinate meeting schedules, agendas, sign-in sheets, and meeting summaries.
• Provide updates on project activities to the Public Information Specialist II.
• Prepare reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
• Distribute project information to internal project teams and external stakeholders.
• Assist contractor and consultant teams with approved project communication protocols.
• Assist field outreach activities at project sites, meetings, and community events.
• Perform other communications and outreach-related duties as assigned.

Skills

Public outreach

Stakeholder engagement

Communications

Organization

Time management

Customer service

Team collaboration

Evenings/weekends availability

Education

Bachelor's Degree in Communications

Public relations certification

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Teams

Canva

Adobe Creative Suite

CMS (Drupal)

Benchmark

Social media management tools

Job description

About The Company

Enterris Associates is a trusted, full-service construction management firm specializing in program and project management, risk analysis and mitigation, claims support, compliance, and dispute resolution. We partner with the public sector and utility clients to drive the successful delivery of complex infrastructure projects. Our advisory services include testing and inspection, contract administration and oversight, compliance monitoring, and comprehensive construction and project management which is all tailored to help our clients navigate challenges and achieve their goals with confidence. Formally established in 2021 and built on the legacy of PQM founded in 2006, we bring nearly two decades of Architecture, Engineering, and Construction expertise to our clients. We deliver value through quality oversight, project management, compliance, and risk mitigation.

About The Company

Enterris Associates is a trusted, full-service construction management firm specializing in program and project management, risk analysis and mitigation, claims support, compliance, and dispute resolution. We partner with the public sector and utility clients to drive the successful delivery of complex infrastructure projects. Our advisory services include testing and inspection, contract administration and oversight, compliance monitoring, and comprehensive construction and project management which is all tailored to help our clients navigate challenges and achieve their goals with confidence. Formally established in 2021 and built on the legacy of PQM founded in 2006, we bring nearly two decades of Architecture, Engineering, and Construction expertise to our clients. We deliver value through quality oversight, project management, compliance, and risk mitigation.

Title: Public Outreach Specialist

Position Description

Provides communications, outreach, and administrative support, reporting to the Public Information Specialist II. Assists with the implementation of public information and community outreach initiatives, stakeholder engagement activities, public notifications, and project communications. Supports efforts to maintain accurate, timely, and consistent communication with project stakeholders, community members, businesses, and the public throughout project planning, design, and construction activities.

Essential Job Duties

The Public Outreach Specialist I duties include, but are not limited to, the following:

• Assists in implementing the stakeholder engagement and communications plans.
• Helps track and address public inquiries, comments, complaints, and requests for information and elevate issues as appropriate.
• Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
• Maintains stakeholder contact databases and distribution lists.
• Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials.
• Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.
• Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
• Supports website updates, document uploads, and content management activities.
• Assists with social media content preparation, scheduling, graphics coordination, and monitoring.
• Supports media event preparation, including attendee coordination, logistics, and material distribution.
• Maintains communication records, outreach activity logs, and stakeholder engagement databases.
• Coordinates meeting schedules, agendas, sign-in sheets, and meeting summaries.
• Monitors project activities and community concerns and provides updates to the Public Information Specialist II.
• Assists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
• Coordinates distribution of project information to internal project teams and external stakeholders.
• Supports contractor and consultant teams in implementing approved project communication protocols.
• Assists with field outreach activities at project sites, meetings, and community events.
• Performs other communications and outreach-related duties as assigned.

Professional Experience Level/Other Qualifications

• Minimum of 5 years of relevant experience in public outreach, public relations, communications, community engagement, or a related field.
• Experience supporting public infrastructure, transportation, aviation, construction, or government projects preferred.
• Construction project experience preferred.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time management skills.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.
• Detail-oriented with strong proofreading and quality control abilities.
• Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
• Demonstrates excellent customer service and stakeholder relations skills.
• Ability to work effectively in a collaborative team environment.
• Availability to work evenings, weekends, or extended hours to support outreach events and project milestones.

Education/Training/Certificates

• Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
• Relevant certifications in communications, public engagement, marketing, or project management, preferred.

Hardware/Software Knowledge

• Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Familiarity with Canva and Adobe Creative Suite.
• Experience working with website content management systems (CMS), including Drupal or similar platforms.
• Familiarity with email marketing platforms such as Benchmark or similar systems.
• Knowledge of social media platforms and content management tools.
• Ability to maintain electronic records, contact databases, and project communication logs.

Compensation

• This role is salaried/exempt with a base annual salary of up to $110,000-$120,000 and commensurate with skill, education, experience, and work location.
• This role is bonus eligible after 6 months of employment.

Benefits Package

Enterris offers a competitive and comprehensive benefits package to all full-time regular employees, including:

• PPO and HMO Medical plans, including a 100% employer-paid base plan and Health Savings Accounts
• Dental PPO
• Vision PPO
• Short Term Disability (100% employer-paid)
• Long Term Disability (100% employer-paid)
• Basic Life / AD&D Insurance (100% employer-paid)
• Critical Illness insurance
• Accident Insurance
• Pet Insurance
• Hospital Indemnity Insurance
• Identity Theft Insurance
• Voluntary Life Insurance
• 401(k) Retirement Plan with Employer Matching up to 6%
• Generous Paid Time Off
• Paid Holidays
• Monthly Technology/Cell Phone Allowance
• Employee Assistance Programs (100% employer-paid)
• Perks & Discounts
• Work-life Balance
• Professional Development Opportunities
• Company events and great culture

Physical Demands

• Be able to sit and/or stand for up to 8 hours per day.
• Demonstrate the ability to move freely for up to 8 hours per day.
• Ability to walk project sites and carry outreach materials and event supplies as needed.

Solicitation

• Please no solicitation of any kind from staffing agencies or recruiting firms.

EEOC Statement

Enterris Associates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.