Public Office Operations Lead

Wayne County NY; Town of Lyons (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Wayne County NY is seeking a management-level professional to oversee day-to-day operations of a public-facing office. The role includes scheduling, billing, office software, policies and procedures, budgets, and personnel administration to ensure smooth workflow.

The incumbent will supervise clerical staff, exercise independent judgment, and perform related work as required. Civil service status may be involved for future examinations.

Qualifications

• Bachelor’s degree or higher in Business Administration, Accounting, Office Management, or related field.
• 2 years of full-time or part-time experience in office management or advanced clerical work with at least 1 year in a supervisory role; OR
• An equivalent combination of training and experience as defined by (a), (b) and (c) above.

Responsibilities

• Oversee day-to-day operations ensuring that the office work flows smoothly and efficiently.
• Supervise and participate in the maintenance of departmental records and archives.
• Supervise and direct the work of clerical staff.
• Responsible for scheduling, reception, or supervises staff who are delegated those tasks.
• Oversee and/or perform the billing (AR/AP) process for office operations.
• Acts as payroll and personnel liaison between the office and Human Resources Dept.
• Compiles data for and prepares and analyzes financial and statistical reports.
• Analyzes data and makes organizational workflow and procedural studies.
• Establishes office practices and procedures relative to workflow and operational needs.
• Reviews and checks account keeping records and reports for accuracy and completeness
• Compiles data for budget development and maintains budget control.
• Oversees inventory and orders office materials and supplies.

Skills

Office management

Supervisory experience

Budgeting

Payroll liaison

Education

Bachelor’s Degree in Business Administration/related field

Associate’s Degree in Business Administration/related field

High school diploma or GED

Tools

Office software

Job description

Wayne County NY is seeking a management-level professional to oversee day-to-day operations of a public-facing office. The role includes scheduling, billing, office software, policies and procedures, budgets, and personnel administration to ensure smooth workflow.

The incumbent will supervise clerical staff, exercise independent judgment, and perform related work as required. Civil service status may be involved for future examinations.