Public Library Information Specialist (Subpool)

St Louis Public Library; St. Louis (MO); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Professional development

Competitive pay

Multi-location experience

Job summary

St Louis Public Library is seeking an Information Specialist for the TPT Subpool. You will travel to all locations, assist as needed, and connect the community to library resources through friendly, patient service and technology support.

You will help patrons register for library cards, check out materials, and assist with reference questions via in-person and phone interactions, while supporting a high standard of service across 15 locations.

Qualifications

• At least six months of customer service-related experience or an associate's degree or equivalent from a two-year college or technical school.
• Strong communication, writing, and organizational skills.
• Ability to learn and use technology as the Library evolves.

Responsibilities

• Assist customers with library card registration and checking out and returning materials.
• Aid in preparation, delivery, and receipt of Library materials; receive payment from customers.
• Provide technology assistance to customers with Library equipment.
• Help with reference and readers' advisory questions for customers via face-to-face and telephone interactions

Skills

Customer service

Communication

Organizational skills

Patience

Technology literacy

Education

Associate's degree

Job description

St Louis Public Library is seeking an Information Specialist for the TPT Subpool. You will travel to all locations, assist as needed, and connect the community to library resources through friendly, patient service and technology support.

You will help patrons register for library cards, check out materials, and assist with reference questions via in-person and phone interactions, while supporting a high standard of service across 15 locations.