Public Interest Tech: Product & Design Leader

New York City Office of Technology & Innovation; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

New York City Office of Technology & Innovation is hiring a PIT Crew Executive Director of Product & Design to shape the direction of the PIT Crew. This hands-on executive role drives clarity in ambiguity, partnering with designers, engineers, researchers, policy experts, and city staff to turn problems into working products for New Yorkers.

You will define and lead product management and design practices, serve as a craft expert, and contribute to long-term strategy, team structure, and

Qualifications

• A baccalaureate degree from an accredited college and five years of satisfactory full-time experience related to projects and policies required by the particular position;
• Education and/or experience which is equivalent to "1" above.
• Experience building consumer technology and leading cross-disciplinary teams is preferred.
• Strong leadership and mentoring capabilities across product and design disciplines.

Responsibilities

• Build and lead a high-performing team focused on delivering measurable impact for New Yorkers.
• Establish modern best practices for your discipline and promote adoption.
• Manage and mentor talent effectively to ensure their time serving the City of New York is positive and meaningful.
• Foster a culture of speed, quality, pragmatism, and public service.
• Own and drive the team's high-level roadmap. Identify and scope new projects. Manage project allocation and staffing.
• Ensure product launches are successful and deliver measurable impact for New Yorkers; ensure usability, accessibility, security and privacy.
• Collaborate across stakeholders within OTI, City Hall, other agencies, and external partners.
• Oversee special projects and initiatives as assigned.

Skills

Team leadership

Executive communication

Product strategy

Cross-functional collaboration

Ambiguity management

Education

Bachelor's degree or higher

Tools

Roadmapping tools

Job description

New York City Office of Technology & Innovation is hiring a PIT Crew Executive Director of Product & Design to shape the direction of the PIT Crew. This hands-on executive role drives clarity in ambiguity, partnering with designers, engineers, researchers, policy experts, and city staff to turn problems into working products for New Yorkers.

You will define and lead product management and design practices, serve as a craft expert, and contribute to long-term strategy, team structure, and