Public HR Assistant: Recruitment, Onboarding & Records

City of Albany, OR; Albany (OR); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

Medical, vision, and dental

VEBA Trust

Paid time off

OPSRP pension

IAP contribution

Tuition reimbursement

EAP & insurance

Life and disability insurance

Flexible spending accounts

Job summary

The City of Albany's Human Resources Department is seeking a Human Resources Assistant to support HR programs with paraprofessional administrative and customer service work. This role serves as a key point of contact, helping people move smoothly through recruitment, onboarding, benefits, leave, training coordination, and recordkeeping, all while maintaining confidentiality and compliance.

Responsibilities include acting as the primary contact for employees and applicants, coordinating

Qualifications

• Associate degree from an accredited college or university in Human Resources Management, Business Administration, Public Administration, Office Administration, Organizational Development, or a closely related field.
• Two (2) years of progressively responsible administrative, customer service, office support, or HR support experience.
• Possession of or ability to obtain a valid Oregon driver’s license and maintain a driving record that meets City standards at the time of appointment.
• Ability to maintain confidentiality and appropriately handle sensitive personnel, medical, and organizational information.
• Demonstrated commitment to excellent customer service and fostering respectful workplace interactions.

Responsibilities

• Act as the primary point of contact for employees, applicants, retirees, supervisors, and the public regarding HR programs, services, policies, procedures, and employment opportunities.
• Handle inquiries in person, by telephone, email, and other communication methods, providing accurate, timely, professional customer service.
• Provide information on recruitment processes, onboarding activities, employee benefits, leave programs, training opportunities, employment verification requests, and other HR services.
• Direct complex, sensitive, or policy-related questions to appropriate HR staff while supporting a positive employee and candidate experience.
• Assist employees in accessing HR forms, resources, and information related to programs and services.
• Coordinate recruitment activities, including posting vacancies, scheduling interviews, communicating with applicants, preparing recruitment materials, and maintaining recruitment records.
• Prepare interview packets, candidate communications, and other recruitment-related materials.
• Support pre-employment processing such as background checks, driving record reviews, physical examinations, drug testing, and other employment requirements.
• Help with employment document preparation and onboarding materials, including coordinating new employee onboarding and supporting orientation programs.
• Maintain recruitment and onboarding records and ensure compliance with applicable records retention requirements.
• Assist with recruitment outreach efforts, hiring events, and employment marketing activities as assigned.

Skills

Customer service

Communication

Attention to detail

Office administration

Education

Associate degree

Tools

Microsoft Office

Job description

The City of Albany's Human Resources Department is seeking a Human Resources Assistant to support HR programs with paraprofessional administrative and customer service work. This role serves as a key point of contact, helping people move smoothly through recruitment, onboarding, benefits, leave, training coordination, and recordkeeping, all while maintaining confidentiality and compliance.

Responsibilities include acting as the primary contact for employees and applicants, coordinating