Public Health WIC Support Specialist

Florida; Florida; On-site; USD 36,000 - 60,000; Full time

Job summary

Florida Department of Health in Clay County is seeking a Health Support Specialist to support WIC operations, conduct eligibility screenings, and coordinate clinic activities across multiple sites. The role requires in-office and field work and emphasizes accuracy, confidentiality, and collaboration.

The position involves data entry in the FL WISE system, preparing reports, and interacting with clients to provide nutrition education and access to benefits.

Qualifications

• Must have at least 1 year of customer service experience.
• Knowledge of Microsoft applications and data entry.
• Ability to work collaboratively in a team and manage a heavy workload.
• Strong written and oral communication; accurate reporting.

Responsibilities

• Determine eligibility for clients in the WIC program and certify information in the FL WISE system.
• Schedule WIC appointments and coordinate services across clinic sites.
• Greet clients, provide WIC information, and issue benefits/EBT cards as needed.
• Print WIC VOC/ID cards and maintain accurate records per QA standards.
• Collect anthropometric data and ensure proper documentation in FL WISE and FL SHOTS.
• Assist in travel for Clay County WIC locations and participate in meetings.

Skills

Customer service

Communication

Data entry

Team collaboration

Attention to detail

Physical ability

Lifting up to 25 lbs

Tools

Microsoft Office

Job description

Florida Department of Health in Clay County is seeking a Health Support Specialist to support WIC operations, conduct eligibility screenings, and coordinate clinic activities across multiple sites. The role requires in-office and field work and emphasizes accuracy, confidentiality, and collaboration.

The position involves data entry in the FL WISE system, preparing reports, and interacting with clients to provide nutrition education and access to benefits.