Public Health Administrative Assistant (Clinic & Records)

State of Tennessee; Dunlap (TN); On-site; USD 27,000 - 36,000; Full time

Job summary

State of Tennessee in Dunlap, TN, seeks an administrative assistant for the Sequatchie County Health Department, performing county health office work in a medical setting.

Under general supervision, the role handles patient registration, scheduling, billing, records, and vital records processing, while explaining services and helping clients access available programs. A background check is required.

Qualifications

• Education equivalent to high school graduation and about two years of full-time customer service delivery or clerical/office work.
• Substitution of Experience for Education: qualifying full-time customer service delivery and/or clerical/office support work may substitute for the required education on a year-for-year basis.
• Substitution of Education for Experience: coursework from college may substitute for the required experience on a year-for-year basis up to two years.

Responsibilities

• Reviews departmental policies to keep clients informed about program options and rights.
• Interviews health department clients for medical and administrative services while maintaining confidentiality.
• Reviews and verifies insurance, financial information, and program eligibility; explains charges and sliding fee scales.
• Prepares medical records for services and attaches necessary forms or instructions for providers or labs.
• Processes and maintains medical and administrative records; enters service data into the health department system.
• Acts as the department representative and communicates available health services to the public.

Skills

Customer service delivery

Clerical/office work

Education

High school diploma or equivalent

Tools

Personal Computer

Multi-Line Phone

Print/Fax/Copy/Scan Machine

iPad

Job description

State of Tennessee in Dunlap, TN, seeks an administrative assistant for the Sequatchie County Health Department, performing county health office work in a medical setting.

Under general supervision, the role handles patient registration, scheduling, billing, records, and vital records processing, while explaining services and helping clients access available programs. A background check is required.