Public Health Interviewing Clerk – Client Services

Florida; Milton (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Department of Health in Milton, FL is seeking an Interviewing Clerk to perform varied clerical work including client registration, policy interpretation, medical records handling and data entry for various health programs.

The role involves scheduling appointments, verifying insurance, and managing clinic check-ins/outs and cash handling. Knowledge of HMS, FMMIS, Florida Shots and HIPAA is required.

Qualifications

• Knowledge of general office procedures and practices, correct grammar usage and basic arithmetic.
• Ability to prepare reports and correspondence, follow instructions, review data for accuracy and completeness.
• Ability to communicate effectively and establish working relationships with others.

Responsibilities

• Handle client registration, interpretation of policies and rules, and data entry of medical services.
• Schedule appointments and verify insurance coverage using HMS, FMMIS and Change Health Care.
• Check in/out clients for integrated health clinic visits and balance cash receipts.
• Register clients in Florida Shots Registry and notify shot due statuses; provide vaccine information sheets.
• Prepare client service records, verify income, and document notes in HMS.
• Serve as Deputy Registrar for the Vital Statistics Program, issuing birth and death certificates.
• Back-up billing duties including EFTs and insurance issue reconciliation.
• Ensure eligibility for Insulin Distribution and Epilepsy Services programs; handle records requests.
• Maintain HIPAA-compliant records and adhere to Florida Statutes; assist with outreach as needed.

Skills

General office procedures

Grammar usage

Basic arithmetic

Data entry

Report preparation

Effective communication

Teamwork / working relationships

Job description

Florida Department of Health in Milton, FL is seeking an Interviewing Clerk to perform varied clerical work including client registration, policy interpretation, medical records handling and data entry for various health programs.

The role involves scheduling appointments, verifying insurance, and managing clinic check-ins/outs and cash handling. Knowledge of HMS, FMMIS, Florida Shots and HIPAA is required.