Public Health Customer Service Rep – Impact Lives

Georgia Department of Public Health; Cleveland (GA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Georgia Department of Public Health – District 2 in Cleveland, GA is seeking a Customer Service Representative to join a dedicated team supporting public health services. The role involves greeting and assisting the general public, processing intake, managing appointments, and guiding clients to appropriate clinics.

Preferred candidates communicate in Spanish, possess strong interpersonal skills, and can work across busy clinic environments while upholding confidentiality and accuracy in records.

Qualifications

• High school diploma/GED required.
• One year of customer service experience required.
• Ability to read, speak and write Spanish is preferred.
• Excellent communication and interpersonal skills.

Responsabilités

• Initial check in of patients for General Intake, CHC, TRV, and STD clinics.
• Gets current address, phone number, insurance card, ID and any necessary documents from patients when checking them in.
• Schedules Appointment.
• Direct clients to the appropriate clinics within the health department.

Connaissances

Customer service

Spanish (preferred)

Communication

Formation

High school diploma/GED

Description du poste

Georgia Department of Public Health – District 2 in Cleveland, GA is seeking a Customer Service Representative to join a dedicated team supporting public health services. The role involves greeting and assisting the general public, processing intake, managing appointments, and guiding clients to appropriate clinics.

Preferred candidates communicate in Spanish, possess strong interpersonal skills, and can work across busy clinic environments while upholding confidentiality and accuracy in records.