Public Health Clerk: Patient Service & Admin Support

Georgia Department of Public Health; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K/Retirement

Job summary

The Georgia Department of Public Health is seeking an Administrative Clerk to support the Chest Clinic within the Coastal Health District. This role involves answering phones and emails, scheduling, patient check-in/out, referrals, and data entry in electronic health records.

Candidates must have a high school diploma or GED and at least one year of customer-service experience. The position emphasizes HIPAA privacy, professional communication, and a collaborative work environment with

Qualifications

• High school diploma or GED AND twelve months of experience handling customer's questions, complaints and/or providing information.
• Experience handling confidential information with professionalism and discretion.
• Ability to communicate professionally with internal and external customers while maintaining HIPAA standards.

Responsibilities

• Answer telephones and emails; schedule appointments.
• Check patients in and out; maintain clinic flow.
• Process referrals and verify insurance; perform data entry in EHR.
• Draft documentation or reports; handle confidential information.
• Provide courteous customer service and coordinate with partners.

Skills

Customer service

Phone etiquette

Email management

HIPAA compliance

Education

High school diploma or GED

Tools

Electronic Health Records

Job description

The Georgia Department of Public Health is seeking an Administrative Clerk to support the Chest Clinic within the Coastal Health District. This role involves answering phones and emails, scheduling, patient check-in/out, referrals, and data entry in electronic health records.

Candidates must have a high school diploma or GED and at least one year of customer-service experience. The position emphasizes HIPAA privacy, professional communication, and a collaborative work environment with