Public Health Communications Liaison (24/7)

DEPT OF HEALTH/MENTAL HYGIENE; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

The Office of Chief Medical Examiner in New York City is seeking a Community Assistant to support public health communications and case intake operations. The role involves handling inquiries from law enforcement, medical facilities, funeral homes, and the public, and assisting in data entry for the Case Intake system.

Selected candidates must be able to understand and communicate in English; residency requirements apply, and the position operates on a 24/7 schedule, including nights, weekends,

Qualifications

• There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
• Candidates must be able to understand and be understood in English.

Responsibilities

• Answer telephones and obtain vital information from law enforcement agencies, various medical facilities, funeral homes, hospital nursing homes, and the public.
• Learns to accurately enters data into OCME's “Case Intake” computerized data-base system.
• Learns to notify Medicolegal Investigators of their assigned cases and all pertinent information necessary to investigate that case
• Trains in providing all pertinent information necessary to the Medical Examiner Transport Team to recover assigned cases.
• Provide all pertinent information necessary to agency staff to support high profile and / or emergency operations.
• Other duties as assigned

Skills

Customer service experience

Data entry experience

Job description

The Office of Chief Medical Examiner in New York City is seeking a Community Assistant to support public health communications and case intake operations. The role involves handling inquiries from law enforcement, medical facilities, funeral homes, and the public, and assisting in data entry for the Case Intake system.

Selected candidates must be able to understand and communicate in English; residency requirements apply, and the position operates on a 24/7 schedule, including nights, weekends,