Patient Services Associate (Front Desk & Billing)

Kentucky Public Health; Paducah (KY); On-site; USD 18,000 - 22,000; Full time

Job summary

Kentucky Public Health's Purchase District Health Department in Paducah, KY seeks an entry-level administrative support role. You will handle routine letters, phone inquiries, data entry, appointments, and fee collection while directing clients to the appropriate staff.

This is a full-time position with on-site duties. Ideal for candidates with a High School Diploma or GED who are willing to participate in training on health service reporting and billing procedures.

Qualifications

• High school diploma or GED required.
• No prior experience required.
• Ability to handle a multi-line phone system and data entry.
• Willingness to participate in on-the-job training for PSRS.

Responsibilities

• Route and direct the public to correct information and staff.
• Prepare routine letters and labels; maintain medical records and files.
• Enter information from patient forms and generate vouchers.
• Collect fees and schedule appointments; ensure accuracy of records.

Skills

Data entry

Customer service

Appointment scheduling

Interpersonal communication

Education

High School Diploma or GED

Tools

EHMIS

PSRS

OASIS

Job description

Kentucky Public Health's Purchase District Health Department in Paducah, KY seeks an entry-level administrative support role. You will handle routine letters, phone inquiries, data entry, appointments, and fee collection while directing clients to the appropriate staff.

This is a full-time position with on-site duties. Ideal for candidates with a High School Diploma or GED who are willing to participate in training on health service reporting and billing procedures.