Patient Services Support Specialist

chfs; Forest Hill (KY); On-site; USD 18,000 - 23,000; Full time

Job summary

CHFS is seeking an entry-level staff member for the Purchase District Health Department to support clinical and public health activities. The role involves preparing routine letters, answering a multi-line phone system, data entry, scheduling, collecting fees, and guiding clients to appropriate staff, under supervision.

Eligible candidates need a High School Diploma or GED, with on-the-job training provided for PSRS procedures; background check may be required.

Qualifications

• Experience in data entry and multi-line phone handling.
• Interacts with patients/public and assists with scheduling and fee collection.

Responsibilities

• Route and direct the public to correct information and prepare routine letters.
• Maintain medical records and collect and record fees for completeness and accuracy.
• Enter information from Patient Encounter Forms (PEF) and Outcome or Assessment Information Set (OASIS).
• Generate and issue WIC vouchers, review routine reports, and order office supplies.

Skills

Data entry

Phone handling

Education

High School Diploma or GED

Job description

CHFS is seeking an entry-level staff member for the Purchase District Health Department to support clinical and public health activities. The role involves preparing routine letters, answering a multi-line phone system, data entry, scheduling, collecting fees, and guiding clients to appropriate staff, under supervision.

Eligible candidates need a High School Diploma or GED, with on-the-job training provided for PSRS procedures; background check may be required.