Public Health Administrative Clerk

Florida; Lakeland (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Florida Department of Health in Polk County is seeking a detail‑oriented front desk/billing assistant to support patient registration and billing at a Lakeland health center. You will handle registration, scheduling, insurance verification, and data entry in HMS and related databases.

You will perform receptionist duties, reminders for appointments, and maintain accurate electronic records. Proficiency with Microsoft Office and HMS is preferred, and flexibility for occasional after‑hours

Qualifications

• Experience registering clients and collecting demographic data in HMS or similar systems.
• Ability to schedule appointments and perform receptionist duties per policy.
• Experience entering data and verifying eligibility (insurance/financial information).
• Proficiency with scanning and organizing electronic records in HMS.

Responsibilities

• Register clients and collect demographic, insurance, and financial information.
• Schedule and confirm appointments; provide reminder calls as required.
• Enter data into HMS and assist with billing/collections as needed.
• Maintain accurate EHR documents and follow proper naming conventions for scanned records.

Skills

Office equipment operation

Microsoft Office

Data entry accuracy

Communication skills

Organizational skills

Tools

HMS

FMMIS

Florida Shots

CareScope

Availity

Outlook

Word

Excel

Job description

The Florida Department of Health in Polk County is seeking a detail‑oriented front desk/billing assistant to support patient registration and billing at a Lakeland health center. You will handle registration, scheduling, insurance verification, and data entry in HMS and related databases.

You will perform receptionist duties, reminders for appointments, and maintain accurate electronic records. Proficiency with Microsoft Office and HMS is preferred, and flexibility for occasional after‑hours