Public Benefits Specialist – Training Provided

State of Washington; Spokane Valley (WA); On-site; USD 50,000 - 66,000; Full time

Job summary

The Washington State Department of Social and Health Services is seeking entry-level Public Benefits Specialists for the Trent Community Services Office in Spokane Valley, WA. This on-site, full-time role provides training and hands-on experience helping Washingtonians access financial, medical, and nutrition benefits.

You’ll learn to process applications, conduct eligibility interviews, gather verifications, and explain program requirements while joining a supportive team in a structured

Qualifications

• Four years in a customer service job with public contact or a job providing staff support in financial eligibility determination.
• One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance including financial, medical and food benefit programs.

Responsibilities

• Using internal software, learn to process applications for initial and on-going eligibility determinations for Financial, Child Care, SNAP, and Medicaid Assistance programs.
• Conduct intensive interviews and independently determine eligibility.
• Gather and review data, applications, and verification for each benefit program as it relates to each person's circumstances.
• Process all applications and case actions in accordance with federal and state requirements based on household income and size.
• Explain program requirements, application procedures, and verification needs, as well as answer questions regarding benefits or available services to clients.

Skills

Customer service

Eligibility determ.

Data gathering

Communication

Job description

The Washington State Department of Social and Health Services is seeking entry-level Public Benefits Specialists for the Trent Community Services Office in Spokane Valley, WA. This on-site, full-time role provides training and hands-on experience helping Washingtonians access financial, medical, and nutrition benefits.

You’ll learn to process applications, conduct eligibility interviews, gather verifications, and explain program requirements while joining a supportive team in a structured