Public Benefits Specialist (ESA) - Entry to 3

State of Washington; Pasco (WA); Vor Ort; USD 50.000 - 66.000; Vollzeit

Zusammenfassung

State of Washington's ESA - Public Benefits Specialist team is hiring for an entry‑level, on‑site role in Auburn, WA. You will determine eligibility for Financial, SNAP, and Medicaid programs by interviewing clients and reviewing data, with training provided.

Positions emphasize serving diverse communities, handling inquiries by phone and in person, and progressing through a structured salary progression during training.

Qualifikationen

• Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination.
• One year of equivalent out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs.

Aufgaben

• Process applications for initial and ongoing eligibility determinations for Financial, SNAP, and Medicaid programs.
• Conduct intensive interviews and independently determine eligibility.
• Gather and review data, applications, and verification for each benefit program as it relates to each person’s circumstances.
• Process all applications and case actions per federal and state requirements based on household income and size.
• Explain program requirements, application procedures, and verification needs to clients.

Kenntnisse

Customer service

Interviewing

Eligibility determination

Communication

Jobbeschreibung

State of Washington's ESA - Public Benefits Specialist team is hiring for an entry‑level, on‑site role in Auburn, WA. You will determine eligibility for Financial, SNAP, and Medicaid programs by interviewing clients and reviewing data, with training provided.

Positions emphasize serving diverse communities, handling inquiries by phone and in person, and progressing through a structured salary progression during training.